In response to a latest Forbes score primarily based on a research of tweets from passengers at main U.S. airports, John Wayne Airport in Orange County, California, was the “angriest.” The score was primarily based on the feelings expressed within the tweets, together with pleasure, love, unhappiness, anger, worry and amazement.
The airport acquired a poor score due to the noise, staff, TSA complaints, and delays.
Jacksonville Worldwide Airport in Jacksonville, Florida, and Eppley Airfield in Omaha, Nebraska, are in second and third place, respectively.
Though some airports noticed a decline in traveler satisfaction, not every thing was horrible.
The survey discovered that, on the opposite finish of the dimensions, passengers who flew by way of Indianapolis, Seattle-Tacoma, and Kansas Metropolis had been much less prone to tweet about an upsetting expertise.
The Airports Council Worldwide has already named the Indianapolis airport the perfect airport in North America. Procuring choices on the airport embrace MAC Cosmetics, FAO Schwarz Toy Retailer, TUMI and Winery Vines to maintain passengers busy.
In response to this Forbes research, clients complain about their airport expertise whereas additionally grumbling in regards to the airways and even the TSA.
In a latest report titled “Air Journey Client Report,” the U.S. Division of Transportation recognized the three airways with probably the most shopper complaints as Frontier Airways, Spirit Airways, and Jetblue Airways.
In response to the research, the TSA acquired nearly 14,000 complaints.
This summer season will probably be extremely busy in any respect airports. Memorial Day weekend would be the busiest since 2000, in response to info supplied to Journey + Leisure by AAA.
