NEW YORK – SevenRooms, a visitor expertise and retention platform for the hospitality business, right this moment introduced its settlement with Marriott Worldwide to develop into a most popular restaurant know-how supplier. SevenRooms is presently stay throughout 25 international locations at Marriott manufacturers together with W Motels, The Ritz-Carlton, St. Regis, Sheraton, JW Marriott, Le Méridien, Westin, Marriott Motels, Renaissance Motels, EDITION Motels, The Luxurious Assortment and Gaylord Motels. This may unlock further alternatives on the greater than 8,500 Marriott Worldwide properties worldwide.
SevenRooms is a data-driven visitor expertise and retention platform centered 100% on constructing operator-focused instruments. The platform presents options to international manufacturers that not solely improve income era, however assist them construct long-term relationships with visitors.
For eating places, bars, and different F&B retailers in Marriott-branded inns, the SevenRooms platform presents a set of instruments to assist drive incremental income, improve operational efficiencies, and supply distinctive visitor experiences. By way of SevenRooms’ Buyer Relationship Administration (CRM) and Advertising Automation capabilities, Marriott’s inns should not solely capable of domesticate significant, direct relationships with visitors, however entry a 360-degree view into the visitor journey to foster deeper visitor loyalty.
We’re thrilled to collaborate with Marriott Worldwide as a most popular restaurant know-how supplier, serving to them ship extra personalised experiences for his or her visitors world wide. At present, customers anticipate extra out of their F&B experiences whether or not they’re staying native or touring overseas. They need to interact with inns, eating places and bars on their very own phrases, and are more and more discovering and reserving the place to eat and drink throughout an array of channels. With SevenRooms, operators have entry to instruments that assist them attain these visitors whereas driving operational efficiencies by connecting F&B into their total resort technique to generate income and improve profitability. Our suite of merchandise not solely helps operators or Marriott-branded inns present visitors with distinctive experiences that improve optimistic sentiment and drive elevated loyalty, however permits them to take action at scale, mechanically. We look ahead to working with Marriott as we allow them with know-how to construct longer-lasting, extra worthwhile relationships with their visitors. Joel Montaniel, CEO & Co-Founding father of SevenRooms
Marriott Worldwide properties can now incorporate a lot of SevenRooms’ suite of instruments and options, together with Buyer Relationship Administration (CRM), on-premise desk administration, waitlist administration, advertising and marketing automation, e-mail advertising and marketing, order administration and evaluation aggregation.
Marriott’s hospitality roots started in eating places, and we need to present distinctive, unforgettable restaurant experiences for our visitors. With SevenRooms, we’re not solely capable of present visitors with the experiences they crave, however we are able to leverage a sturdy suite of instruments to assist flip one-time visitors into lifelong visitors. Matthew Von Ertfelda, Senior Vice President, Meals & Beverage at Marriott Worldwide
To study extra about SevenRooms, please go to www.sevenrooms.com.
About SevenRooms
SevenRooms is a visitor expertise and retention platform that helps hospitality operators create distinctive experiences that drive income and repeat enterprise. Trusted by hundreds of hospitality operators world wide, SevenRooms powers tens of thousands and thousands of visitor experiences every month throughout each on- and off-premises. From neighborhood eating places and bars to worldwide, multi-concept hospitality teams, SevenRooms is reworking the business by empowering operators to take again management of their companies to construct direct visitor relationships, ship distinctive experiences and drive extra visits and orders, extra typically. The total suite of merchandise consists of reservation, waitlist and desk administration, on-line ordering, cellular order & pay, evaluation aggregation, e-mail advertising and marketing and advertising and marketing automation. Based in 2011 and venture-backed by Amazon, Comcast Ventures, PSG and Highgate Ventures, SevenRooms has eating, resort F&B, nightlife and leisure purchasers globally, together with: Marriott Worldwide, MGM Resorts Worldwide, Mandarin Oriental Lodge Group, The Cosmopolitan of Las Vegas, Wynn Resorts, Jumeirah Group, Laborious Rock Motels & Resorts, Wolfgang Puck, Michael Mina, Bloomin’ Manufacturers, Giordano’s, Australian Venue Firm, Altamarea Group, AELTC, The Wolseley Hospitality Group, Dishoom, Dwell Nation and Topgolf. www.sevenrooms.com
