Ever puzzled precisely how a Golden Keys resort concierge will help you journey? We communicate to Cédric Gazou, Head Concierge on the magnificent Lodge de Sers within the stylish eighth Arrondissement of Paris to search out out.
What do you assume your resort’s concierge crew will help with? Points together with your room, getting a automotive to the airport, restaurant suggestions—issues like that, proper?
After all, these are all issues they will help with, however that’s such a small characteristic of what a top-quality skilled concierge can do.
It’s a bit like utilizing a brilliant pc to play Snake on.
To study extra, we spoke to Cédric Gazou, Head Concierge of Lodge de Sers by B Signature Resorts & Resorts—a third-generation luxurious resort model that’s well-known for its customer support typically and its concierge particularly.
In truth, Cédric is extra than simply your on a regular basis concierge. He holds Les Clefs d’Or—the Golden Keys. That is an internationally elite standing solely awarded to concierge with matrix-level information and understanding of town they’re in.
Les Clefs d’Or concierge have at their disposal an unbelievable wealth of contacts, data and sway, so when you see the enduring gold crossed keys pinned to the lapel of your concierge, you’ve hit the jackpot!
Secrets and techniques of a Les Clefs d’Or Concierge
MMR: Cédric, are you able to inform us a bit about your self?
CG: I studied Political Sciences and Historical past. I’ve been all the time eager on meals, on museums, and I really like Paris. After lengthy years of being pupil, I went to London and found the hospitality business. After some years, I discovered that I’m gifted to be a concierge. I really like my job!
MMR: The place does all of your wonderful information of Paris come from?
CG: It comes from ardour. I used to be born within the south-west of France and I’ve all the time wished to dwell in Paris. I’ve been there for 17 years and nonetheless have my vacationer eye and soul.
MMR: What do individuals often ask you for assist with?
CG: They need first-hand suggestions for eating places, exhibitions, one of the best spots within the metropolis. In addition they need service typically.
MMR: What’s the strangest factor somebody’s requested you for assist with?
CG: Typically I’m requested to search out all form of gadgets and objects, the place to buy it in Paris. It may be actually bizarre—with out particulars, you may think about.
Ed: Cédric is the consummate skilled and would by no means ‘concierge and inform’. However if you need an perception into what some individuals ask different concierge around the globe, right here’s a style.
MMR: I’m undecided that I make one of the best use of concierge companies. What do you want individuals would ask you about extra?
CG: After all, I wish to share my very own experiences, favorite spots in Paris, the most recent eating places I went to or the most recent exhibitions I’ve loved. Typically I wish to share from the guts.
MMR: What’s your favorite factor to suggest individuals in Paris?
CG: When individuals are , I wish to suggest some historic walks which encourage me; concerning the French Revolution, the Belle Epoque, the roaring Twenties.
Locations, eating places, theatres and streets associated to an period.
I suppose that’s as a result of I’d like to journey again in time and Paris is the right metropolis for that!
MMR: Do you’ve got any methods for getting previous Paris’ lengthy vacationer queues?
CG: Sure, as a Golden Keys concierge you get need to have all of the contacts. So we are able to organize [for you to] skip the road entry for nearly all the pieces.
MMR: B Signature Resorts have a fame for glorious concierge companies. What makes the service so good? And what do you take pleasure in most about your job?
CG: I feel that to make the service good is to make use of individuals captivated with their job. The artwork of appointing the appropriate individuals, who love their job.
What I take pleasure in essentially the most is the truth that we now have a direct and virtually instant influence on individuals’s well-being. If the job is finished correctly, we improve their keep, and their lives!
MMR: Identify a few of your favorite issues to do in Paris!
– Favorite restaurant?
CG: Man Savoy at La Monnaie de Paris: excellent place, excellent chef, excellent delicacies.
– Favorite Paris attraction?
CG: The Louvre Museum. At first of my profession, I used to be deputy supervisor of the employees restaurant there. And as a fan of Artwork and Historical past, I’ve been a Buddy of the Louvre ever since. It’s a endless supply of contemplation.
– Favorite a part of Paris?
CG: I really like the Saint Germain des Prés district, the place I used to work on the Bel Ami for B Signature Resorts. That is the true, immortal Paris.
– A favorite time of yr in Paris?
CG: I really like Spring, “Le Temps des Cerises”. Good time for walks, and for instance to go to the most important inexperienced space of Paris, the Cemetery of Pere Lachaise. Stuffed with historical past and nature life.
MMR: What can be your finest piece of recommendation for an Australian couple visiting Paris for the primary time?
CG: Be ready to stroll rather a lot in Paris: that is the easiest way to find town, and ask your concierge that can assist you together with your itinerary, whether or not you keep three nights or every week. You may be positive to not miss the must-do sights!
We’d wish to thank Cédric for speaking with us and for making our keep at Lodge de Sers by B Signature so memorable.
If you wish to keep in among the finest inns in Paris in probably the most iconic elements of town with, in fact, one of the best concierge service in France, take a look at Lodge de Sers. And say hello to Cédric for us!
